{"id":15589,"date":"2026-06-12T21:10:02","date_gmt":"2026-06-12T21:10:02","guid":{"rendered":"https:\/\/twcarpetsflooring.co.uk\/?page_id=15589"},"modified":"2026-06-12T21:10:02","modified_gmt":"2026-06-12T21:10:02","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/twcarpetsflooring.co.uk\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>TW Carpets &amp; Flooring \u2013 Shipping Policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Processing Time<\/strong><br>All orders are processed within <strong>1\u20133 business days<\/strong>. Please note that processing and delivery do not occur on weekends or public holidays.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shipping Time<\/strong><br>We currently offer <strong>free standard shipping<\/strong> for all orders within the United Kingdom, with an estimated delivery time of <strong>4\u20138 business days<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important Information<\/strong><br>While we strive to deliver your orders promptly, occasional delays may occur due to factors outside our control, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Carrier-related issues<\/li>\n\n\n\n<li>Unexpected circumstances<\/li>\n\n\n\n<li>Incorrect or incomplete shipping addresses<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If your delivery is delayed, please contact our support team at <strong><a href=\"mailto:info@twcarpetsflooring.co.uk\">info@twcarpetsflooring.co.uk<\/a><\/strong>. We are here to provide updates and assist you throughout the process.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Order Cancellation and Modifications<\/strong><br>You may request changes or cancellations to your order within <strong>24 hours<\/strong> of purchase. After this period, orders may already be processed and shipped, making changes or cancellations difficult.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lost or Damaged Items<\/strong><br>If your order arrives damaged or is lost in transit, please contact us within <strong>7 days<\/strong> of the expected delivery date at <strong><a href=\"mailto:info@twcarpetsflooring.co.uk\">info@twcarpetsflooring.co.uk<\/a><\/strong> and we will resolve the issue promptly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact Us<\/strong><br>For any shipping-related queries, please reach out to us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#x1f4e7; Email: <a href=\"mailto:info@twcarpetsflooring.co.uk\">info@twcarpetsflooring.co.uk<\/a><\/li>\n\n\n\n<li>&#x1f4de; Phone: +44 1763 663982<\/li>\n\n\n\n<li>&#x1f4cd; Address: The Corn Exchange, Market Hill, Royston SG8 9JR, United Kingdom<\/li>\n\n\n\n<li>&#x1f550; Business Hours: Monday \u2013 Friday, 9:00am \u2013 5:00pm<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>TW Carpets &amp; Flooring \u2013 Shipping Policy Processing TimeAll orders are processed within 1\u20133 business days. Please note that processing<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15589","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/pages\/15589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/comments?post=15589"}],"version-history":[{"count":1,"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/pages\/15589\/revisions"}],"predecessor-version":[{"id":15591,"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/pages\/15589\/revisions\/15591"}],"wp:attachment":[{"href":"https:\/\/twcarpetsflooring.co.uk\/wp-json\/wp\/v2\/media?parent=15589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}